Johns Hopkins University Academic Program Assistant in Washington, District Of Columbia

Classified title: Academic Program Assistant

Role/Level/Range: ATO/2/OD

Starting Salary Range ($s): Starting at $40,000.

Employee group: Full-time

Schedule (hours/days): 40 hours/M-F

Employee subgroup (FLSA Status): Non-Exempt

Department name: Southeast Asia Studies

Personnel area (School): JHU SAIS

Position Location: Dupont Circle, Washington DC 20036

Position Summary

The Academic Program Assistant is part of a small team building a new program infrastructure for four regional programs (Japan, Korea, South Asia and Southeast Asia) and directly supporting faculty and staff in the Southeast Asia and South Asia programs.

Primary duties and responsibilities:

The Academic Program Assistant reports to the Associate Director, and supports 1) core administrative functions of two academic programs while 2) helping build and support a broader Asia program infrastructure which includes events, stakeholder outreach and database management.

Core program and administrative functions include but are not restricted to:

• Front office management and support as a primary point of contact, including answering phones, receiving mail and responding to internal and external inquiries. Maintain office supplies, order office and other supplies as needed.

• Academic and administrative support for faculty members for South Asia and Southeast Asia programs; support for two additional programs as requested. Coordinates information with SAIS offices and faculty members at the beginning of each semester, help advertise courses through social media, other venue.

• Supports social media and other internal communications and external stakeholder outreach. Updates program webpage content, and informational and promotional materials for student recruitment.

• Builds, maintains contacts and events database.

• Supports conferences, meetings and events, including drafting invitations, handling room reservations, tracking RSVPs, coordinating room set up, advertising, organizing catering and technical AV/VTC support as needed, and staffing events.

• Assists with domestic and international travel arrangements. Provides administrative and substantive support for student study trips, as requested.

• Onboards research assistants, student workers, new faculty and staff

• Supporting the financial aid and admissions processes.

• Supporting students: perform credit audits for concentrators each semester, administer and support internship program and related issues.

• Other duties as assigned

Desired Qualifications:

This is a new office in a start-up environment, and the successful candidate must be able to multitask effectively and manage projects proactively and effectively. The ideal candidate also has:

• High School diploma/GED required.

• Two years relevant work experience required.

• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

• Background and interest in Asia.

• Strong writing and editing skills. Experience with social media.

• Event planning and organizing experience.

• Strong computer skills, some graphic design experience.

• Organization and problem solving skills with attention to detail.

• Ability to balance multiple, high priorities simultaneously and work under pressure in order to meet critical deadlines.

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Equal Opportunity Employer:

Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.