CyberCore Technologies PC Field Support Specialist - Day Shift 0600-1430 in Annapolis Junction, Maryland
PC Field Support Specialist - Day Shift 0600-1430
Location:Annapolis Junction, MD
ALL CANDIDATES MUST HAVE AN ACTIVE TS/SCI WITH POLYGRAPH CLEARANCE!
Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations.
Troubleshooting and solving technical issues related to end user equipment hardware and software
Ensuring customer satisfaction is achieved.
Minimum education and experience level: High School/GED with seven (7) years of experience. Equivalent education and experience: Associate’s degree and five (5) years of experience.
Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches
Demonstrated ability to read and understand technical manuals and schematics
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
Able to manage time and priorities effectively
Able to work efficiently with minimal supervision
Proficient in working with end-users remotely
Demonstrated expertise in Microsoft Windows 7 and 10
Familiar with Active Directory security and policies
Excellent analytical and problem solving skills
- DoD 8570 IAT Level 1 certification or MTA.